Got Flies? 5 Questions to Ask Your Pest Control Provider

As the warmer months of 2025 arrive, many homeowners and business managers are bracing for the annual increase in pests. From bothersome flies to destructive insects, an infestation can be more than a simple nuisance; it can pose health risks and cause property damage. When you need professional help, choosing the right pest control company is crucial for an effective and lasting solution. Asking the right questions from the start will save you time and ensure you partner with an expert who can truly protect your home or business.

1. What is Your Experience and Approach to Pest Control?

The first question to ask should revolve around a company's background and methodology. A provider with deep experience has likely encountered every type of pest issue imaginable and understands the specific challenges in your local area. For example, with over 40 years of experience serving the Austin community, our team at Enviroguard has developed a profound understanding of regional pest behavior and effective control strategies.

Inquire about their approach. Do they rely on a one-size-fits-all spray, or do they practice Integrated Pest Management (IPM)? IPM is a modern, comprehensive strategy that prioritizes long-term prevention. It involves a thorough inspection of your property, identification of the specific pest, and the implementation of targeted solutions that are both effective and environmentally conscious. This thoughtful approach is a key indicator of a high-quality pest control service.

2. Are Your Technicians Licensed and Do They Have Certification?

The person who arrives at your home should be a trained and qualified professional. A reputable pest control company invests heavily in its team's expertise. Ask if their technicians are licensed by the state and what kind of certification they hold. A certified technician is knowledgeable about the latest industry standards, safety protocols, and application techniques.

For your peace of mind, don't hesitate to ask for copies of their insurance and licenses. A trustworthy company will gladly provide this information. This ensures that you are protected and that the service you receive is backed by proven expertise.

3. What Methods and Products Do You Use? Are They Safe for My Family and Pets?

For any family, safety is the top priority. It's essential to understand what products will be used in and around your home. Ask about the options available, especially if you have children or pets. A modern pest control company should offer eco-friendly solutions and be transparent about the products they use.

This conversation should also cover the specific pest problem you're facing. The method for dealing with common insects will differ greatly from a plan to handle rodents or prevent termite damage, for example. A professional will explain the tools and techniques they will use, such as bait stations or traps, and detail the steps they take to ensure the safety of your household.

4. Can You Identify the Source of My Pest Problem and Explain Your Plan?

An effective pest control service goes beyond just eliminating the pests you can see. A critical part of the process is identifying and addressing the source of the infestation. A thorough professional will investigate potential breeding grounds, entry points, and attractants on your property.

Before work begins, the company should provide a clear plan of action. This often starts with a free inspection to accurately assess the situation. Following the inspection, they should explain the extent of the pest problem, the proposed solution, what you can expect during the service, and any steps you need to take. This transparency is the mark of a reliable partner.

5. Do You Offer a Guarantee for Your Service?

Ultimately, you are paying for results. One important thing to ask about is whether the company offers a guarantee for its work. What happens if the pests return a week after the visit? A service guarantee shows that the company is confident in its effectiveness and committed to customer satisfaction. It protects your investment and ensures the job gets done right in the long run.

You can also gauge a company’s reliability by checking its rating with the Better Business Bureau. A strong track record and positive reviews, combined with a solid guarantee, provide a powerful reason to trust a pest control provider. Seasonal trends, from summer flies to rodents seeking shelter in September, make year-round protection a valuable consideration.

Ready to Protect Your Space from Pests?

Don't let flies or any other pests take over your home or business. At Enviroguard, we combine over 40 years of expertise with a commitment to safety and the environment to offer you the most effective pest control solutions. Our local experts in Austin, Texas, are ready to provide you with personalized, eco-friendly services that ensure your space remains pest-free and healthy. Experience the difference with our attentive customer service and family-friendly products. Contact Us today to guard your property against pests and enjoy peace of mind all year round.